Refund policy
We want you to be happy with Electron Recorder. This policy summarizes when we issue refunds for subscriptions to the Service.
- 14-day refund: request a full refund within 14 days of your initial purchase by emailing support@watertontech.com.
- Cancel anytime: after 14 days you can cancel from your account portal — access continues through the end of your current billing period, with no partial refund of that period.
- AI output: transcripts, summaries, and translations are machine-generated and may contain errors; output-quality issues are not, on their own, grounds for a refund.
- Price changes: we notify active subscribers by email at least 30 days before any price change; you may cancel before it takes effect.
- App Store & Google Play: subscriptions purchased through Apple or Google are refunded under their respective store policies, not here.
Questions: support@watertontech.com.